FAQ

FAQ

  • where do we ship ?

- we currently only ship in the U.S, Canada & certain parts of the U.K ( you’ll be informed at check out )


  • When do we ship ?

- we try and ship on Monday, Wednesday & Friday. If you place an order on one of the shipping days, then your order will possibly go out on the following shipping day. Please be aware that this is a small business and it might take an extra 1-2 days to ship out, due to the fact that there is only one person ( sometimes 2 ) handling orders. 


‼️ Summer shipping means no Friday shipping ‼️


  • Our return policy 

- if you receive a candle that doesn’t fit your lifestyle, no problem! You can exchange for another candle as long as your candle isn’t burned & is the same size as your original purchase. Just shoot us an email and we’ll get that taken care of right away. If your exchange candle still doesn’t work then we will ask that you send your candle back and we’ll then process your return back to you. 


  •  What type of wax do we use ? 

          - all of our candles are soy wax unless said otherwise in the description or label 


  • Where are we based ?

      - We were founded and are currently still based in Northern California ( The Bay Area ) learn more  


  • Top Selling Candle 

     - California Fall & Every Single Day